Term And Condition

II. Travel and Participation

• Health and Fitness: Our Komodo Island trips are best suited for adventurous travelers (typically 20-40 years old) who are in good physical and mental health who enjoys a social environment. Some activities, such as snorkeling, swimming and trekking, require a reasonable level of fitness. If you have any health concerns, please consult your doctor before booking.
• Travel Insurance: We strongly recommend that all guests purchase comprehensive travel insurance that covers medical expenses, trip cancellations, delays, personal liability, and loss or damage to personal belongings.
• Guest Conduct: Guests are expected to be respectful of local cultures, the environment, and fellow travelers. Disruptive or offensive behavior may result in the termination of your participation in the tour without refund.
• Itinerary Flexibility: The planned itinerary is a guideline and is subject to change due to weather conditions, safety concerns, logistical arrangements, or other unforeseen circumstances. The final decision rests with the captain and crew to ensure the safety and well-being of all participants.
• Safety Regulations: To ensure the safety and well-being of all guests and crew, it is imperative that you strictly adhere to all safety instructions and guidelines provided by our staff and crew members. This includes, but is not limited to, instructions regarding the use of safety equipment (such as life jackets and snorkeling gear), behaviour on deck and in cabins, procedures during emergencies, and guidelines for interacting with wildlife. Your cooperation in following these regulations is crucial for a safe and enjoyable experience for everyone.

III. Accommodation and Meals

• Accommodation Details (Shared): To maintain the affordable and accessible pricing and social nature of our Komodo Island adventures, the standard accommodation onboard our vessels is in shared cabins. 
• Accommodation Details (Private): For guests seeking more private quarters, we do have a limited number of private cabins available. These are offered at an additional cost and are strictly subject to availability. If you are interested in a private cabin, please indicate this during the booking process, and we will do our best to accommodate your request. Please note that due to the limited number, private cabin requests cannot be guaranteed, especially if made close to the departure date.
• Meals: As part of our commitment to offering affordable Komodo adventures, the meals provided onboard are simple, tasty, and nutritious, designed to provide you with the energy you need for your daily explorations. Luxurious or highly customised meals are not a standard offering.
• Dietary Requirements: While we understand some guests may have specific dietary requirements, due to the budget-conscious nature of our tours and the logistical challenges of sourcing specialised ingredients in the remote areas we travel, we will make reasonable efforts to accommodate requests communicated to us in advance.

IV. Disclaimers and Limitation of Liability

• Activity Risks: You acknowledge that participating in adventure travel and activities such as trekking, snorkeling, and boat travel involves inherent risks. You participate voluntarily and assume full responsibility for any risks involved.
• Wildlife Encounters: While our tours aim to provide opportunities to observe Komodo Dragons, Whale Sharks and other wildlife, sightings are not guaranteed. These are wild animals living in their natural habitat, and their presence and visibility are entirely beyond the control of Golden Island Cruises, its staff, tour guides, and crew.
• Swimming Ability: Certain activities during our Komodo Island tours, such as snorkeling and swimming, involve being in or near the water. Guests are solely responsible for assessing their own swimming abilities and ensuring they are comfortable participating in such activities.
• Changes to Services: Golden Island Cruises  reserves the right to modify services, itineraries, or accommodation arrangements without prior notice due to unforeseen circumstances, including but not limited to weather, safety issues, or logistical constraints.
• Limitation of Liability: To the maximum extent permitted by law, Golden Island Cruises , its employees, agents, and representatives shall not be liable for any injury, illness, accident, loss, damage, delay, or inconvenience arising directly or indirectly from your participation in our tours, including but not limited to acts of God, war, civil unrest, strikes, natural disasters, weather conditions, or the actions of third parties. Our liability is limited to the price paid for the tour.
• Personal Belongings: Guests are solely responsible for their personal belongings. Golden Island Cruises is not liable for any loss, theft, or damage to personal items.

V. Force Majeure 

Golden Island Cruises shall not be held fully liable for any loss, delay, injury, damage, cancellation, or other consequences resulting from events beyond our reasonable control (“Force Majeure”), including but not limited to:

• Extreme weather conditions, natural disasters, earthquakes, volcanic eruptions, tsunamis, floods, storms, or other acts of nature.
  Government regulations, port closures, restrictions imposed by local authorities, or changes in applicable laws.
• Accidents involving vessels, mechanical failures, navigation restrictions, or other maritime incidents that are beyond our reasonable control.
• Epidemics, pandemics, public health emergencies, civil unrest, strikes, war, terrorism, or other extraordinary events.
  Any other unforeseen circumstances that cannot reasonably be prevented or controlled by Golden Island Cruises.
• In the event of a Force Majeure situation, Golden Island Cruises will make every reasonable effort to minimize disruption and seek the best possible solution for all affected guests. Such solutions may include itinerary adjustments, schedule changes, replacement vessels (where available), rescheduling, or other reasonable alternatives.
• While we are committed to assisting our guests throughout the process, Golden Island Cruises shall not be responsible for indirect or consequential losses, including but not limited to missed flights, hotel bookings, transportation costs, loss of income, or other expenses arising from Force Majeure events.
• By confirming a booking, guests acknowledge and accept that Force Majeure events are beyond the control of Golden Island Cruises and that all reasonable efforts will be made to ensure guest safety and provide appropriate assistance.