1. Introduction:

Welcome to Golden Island Cruises 88! We are thrilled you’re joining us for an adventure to Komodo Island. By booking and participating in our tour, you acknowledge that you have read, understood, and agree to the following terms and conditions.

1. Booking and Payment:

• Booking Process: Bookings can be made through our website or with authorised agents. We encourage you to book directly with Golden Island Cruises 88. This allows us to personally handle your booking details and address any specific questions or requests you may have, minimizing the potential for miscommunication and ensuring a smooth journey from start to finish. A confirmation email will be sent upon successful booking.
• Payment Terms: For customers who wish to make a booking, a deposit of 30% of the total price is required, and the remaining balance must be paid at the meeting point. We accept Bank transfer & Cashlez apps.
• Pricing: The tour price includes accommodation as described, meals onboard, and specified activities. It excludes flights to/from the departure point, personal expenses, and optional activities not explicitly mentioned. Please refer to your specific tour itinerary for inclusions.
• Cancellations and Amendments by the Guest:
  • Cancellations made 14 days prior to departure may be eligible for a 100% refund, less any administrative fees.
  • Cancellations made within 7 days of departure may incur a 50% cancellation fee.
  • Cancellations made within less than 7 days of departure are generally non-refundable.
  • Requests for amendments to bookings are subject to availability and may incur administrative fees.
• Cancellations and Amendments by Golden Island Cruises 88: We reserve the right to cancel or amend tours due to unforeseen circumstances such as severe weather, safety concerns, or logistical issues. In such cases, we will offer a full refund or the option to reschedule to an alternative date, subject to availability. We are not responsible for any consequential losses incurred by the guest due to such cancellations or amendments.

III. Travel and Participation:

• Health and Fitness: Our Komodo Island trips are best suited for adventurous travelers (typically 20-40 years old) who are in good physical and mental health who enjoys a social environment. Some activities, such as snorkeling, swimming and trekking, require a reasonable level of fitness. If you have any health concerns, please consult your doctor before booking.
• Travel Insurance: We strongly recommend that all guests purchase comprehensive travel insurance that covers medical expenses, trip cancellations, delays, personal liability, and loss or damage to personal belongings.
• Guest Conduct: Guests are expected to be respectful of local cultures, the environment, and fellow travelers. Disruptive or offensive behavior may result in the termination of your participation in the tour without refund.
• Itinerary Flexibility: The planned itinerary is a guideline and is subject to change due to weather conditions, safety concerns, logistical arrangements, or other unforeseen circumstances. The final decision rests with the captain and crew to ensure the safety and well-being of all participants.
• Safety Regulations: To ensure the safety and well-being of all guests and crew, it is imperative that you strictly adhere to all safety instructions and guidelines provided by our staff and crew members. This includes, but is not limited to, instructions regarding the use of safety equipment (such as life jackets and snorkeling gear), behaviour on deck and in cabins, procedures during emergencies, and guidelines for interacting with wildlife. Your cooperation in following these regulations is crucial for a safe and enjoyable experience for everyone.

1. Accommodation and Meals:

• Accommodation Details (Shared): To maintain the affordable and accessible pricing and social nature of our Komodo Island adventures, the standard accommodation onboard our vessels is in shared cabins. 
• Accommodation Details (Private): For guests seeking more private quarters, we do have a limited number of private cabins available. These are offered at an additional cost and are strictly subject to availability. If you are interested in a private cabin, please indicate this during the booking process, and we will do our best to accommodate your request. Please note that due to the limited number, private cabin requests cannot be guaranteed, especially if made close to the departure date.
• Meals: As part of our commitment to offering affordable Komodo adventures, the meals provided onboard are simple, tasty, and nutritious, designed to provide you with the energy you need for your daily explorations. Luxurious or highly customised meals are not a standard offering.
• Dietary Requirements: While we understand some guests may have specific dietary requirements, due to the budget-conscious nature of our tours and the logistical challenges of sourcing specialised ingredients in the remote areas we travel, we will make reasonable efforts to accommodate requests communicated to us in advance.

1. Disclaimers and Limitation of Liability:

• Activity Risks: You acknowledge that participating in adventure travel and activities such as trekking, snorkeling, and boat travel involves inherent risks. You participate voluntarily and assume full responsibility for any risks involved.
• Wildlife Encounters: While our tours aim to provide opportunities to observe Komodo Dragons, Whale Sharks and other wildlife, sightings are not guaranteed. These are wild animals living in their natural habitat, and their presence and visibility are entirely beyond the control of Golden Island Cruises 88, its staff, tour guides, and crew.
• Swimming Ability: Certain activities during our Komodo Island tours, such as snorkeling and swimming, involve being in or near the water. Guests are solely responsible for assessing their own swimming abilities and ensuring they are comfortable participating in such activities.
• Changes to Services: Golden Island Cruises 88 reserves the right to modify services, itineraries, or accommodation arrangements without prior notice due to unforeseen circumstances, including but not limited to weather, safety issues, or logistical constraints.
• Limitation of Liability: To the maximum extent permitted by law, Golden Island Cruises 88, its employees, agents, and representatives shall not be liable for any injury, illness, accident, loss, damage, delay, or inconvenience arising directly or indirectly from your participation in our tours, including but not limited to acts of God, war, civil unrest, strikes, natural disasters, weather conditions, or the actions of third parties. Our liability is limited to the price paid for the tour.
• Personal Belongings: Guests are solely responsible for their personal belongings. Golden Island Cruises 88 is not liable for any loss, theft, or damage to personal items.

1. Intellectual Property:

All content on our website, including text, images, logos, and trademarks, is the property of Golden Island Cruises 88 and may not be used without our express written permission.

VII. Privacy Policy:

Please refer to our separate Privacy Policy https://komododiscoverytour.com/privacy-policy/ for information on how we collect, use, and protect your personal data.

VIII. Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland, Australia, and any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.  

1. Contact Information:

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: goldenislandcruises@gmail.com | WhatsApp Contact: +62 821-2999-8828 | Gili Trawangan Office: Gili trawangan Gili, IndahKec, Kec. Pemenang, Kabupaten Lombok Utara, Nusa Tenggara Bar. 83352, Indonesia | Lombok Office: komplek pertokoan darussalam, depan Longtune waterpark, Jl. Bung Hatta, Kopang Rembiga, Nusa Tenggara Bar. 83553, Indonesia

1. Updates to Terms and Conditions:

These Terms and Conditions may be updated periodically. The latest version will be posted on our website, and the date of the last update will be indicated. Your continued participation in our tours after any such changes constitutes your acceptance of the new Terms and Conditions.

Last Updated: 8th May 2025